services - policies

Check-in
Always with appointment.
Check-out
Until 11:00 hours
- Free towles/linen.
- Free cleaning/tidying up every 2-3 days.
- Free change of linen twice a week.
- Laundry (10 euros per 5 kilos of clothes).
- Free Fax/Photocopying.
- Free WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
General
- Grounds
- Terrace
- Non-smoking rooms
- Family Rooms
- Express Check-in/Check-out
- Free Luggage Storage(until 15:00)
- Free Air Conditioning
- Airport Shuttle (Surcharge)
- Sun Terrace
Cancellation / Prepayment
- Cancellation: If cancelled up to 30 days before date of arrival, no fee will be charged. If cancelled or modified later, 50 percent of the total price of the reservation will be charged. In case of no-show, 100 percent of the total price of the reservation will be charged. (Times quoted are from the hotel’s time-zone (EEST).
- Prepayment: Depends on the kind of the reservation.
- Taxes and service charges: 13% VAT is included. 0.50 % city tax is included. A service charge is not applicable
Pets
Pets are not allowed.
Accepted credit cards
Visa, Euro/Mastercard : Cards are used only for reservation confirmations, and not payments.
The accomodation reserves the right to pre-authorise credit cards prior to arrival.